Category Archives: Policy

RMA Request Form

To request a Return Merchandise Authorization (RMA) number, please fill out this form and email it to [email protected] Rma Request Form.pdf

Warranty Statement

Attached below is our One Year Limited Warranty offered on our products. Warranty.pdf

International Customers

Research Concepts, Inc. must authorize the return of commodities that are returning to the U.S. for service. The steps for a fast and efficient repair are as follows: Request a Return Merchandise Authorization Number (RMA#) by contacting Product Support or by filling out the RMA Request Form. Produce a Commercial Invoice according to the following: […]